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Hur du får andra att jobba med post-it lappar

Staffan Ehde / 2015-10-25 00:48:55

 

Post it lappar har verkligen överlevt den digitala eran, om inte annat finns de t.o.m. som digitala påminnelser på mångas skärmar.

Här kommer ett tips på hur du kan få saker gjorda, istället för att bara lägga en hög med uppgifter till en medarbetare där de riskerar att bli liggande, kan du trycka på med hjälp av en handskriven post it lapp. Om det gör någon skillnad?

 

Randy Garner på Sam Houston State University utförde ett test.

När han skulle be sina kolleger svara på en undersökning, en tråkig uppgift för många, visade det sig att när han satte en personlig post it lapp på kuvertet så ökade svarsfrekvensen.

Jag citerar från Harvard Business Review, psykologen Kevin Hogan skriver:

In one experiment, he sent surveys to three separate groups of 50 professors (150 professors total). Three groups received three different requests, as follows:

Group 1 received a survey with a sticky note attached asking for the return of the completed survey. 

Group 2 received a survey with the same handwritten message on the cover letter instead of an attached sticky note.

Group 3 received a survey with a cover letter, but no handwritten message. 

What happened?

Group 3: 36% of the professors returned the survey. 

Group 2: 48% of the professors returned the survey.

Group 1: 76% of the professors returned the survey.

There are a couple of reasons why this might've happened: First, the sticky note is noticeable — it draws your attention because it doesn't quite belong, which makes it harder to overlook. But the real power of the little note, Hogan theorizes, was likely the handwritten message, which makes the request more personal than an anonymous and boring form that needs filling out. Hogan writes, "Ultimately, the sticky note represents one person communicating with another important person — almost as if it is a favor or special request, which makes the recipient feel important."

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